Legal
Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly (name, email, business details) and information generated through your use of the platform (analytics data, transaction records, usage patterns). We also collect technical data such as IP addresses, browser type, and device information.
2. How We Use Your Information
We use your information to provide and improve our services, process transactions, communicate with you about your account, send service updates, and ensure platform security. We may also use aggregated, anonymized data for analytics and product development.
3. Data Storage & Security
Your data is stored on secure servers with industry-standard encryption. Each tenant's data is isolated in separate databases. We implement technical and organizational measures to protect your information against unauthorized access, alteration, or destruction.
4. Data Sharing
We do not sell your personal data. We may share data with trusted third-party service providers (payment processors, shipping carriers) solely to deliver our services. We may also disclose information when required by law or to protect our legal rights.
5. Cookies & Tracking
We use essential cookies to operate the platform and optional analytics cookies to improve our services. You can manage cookie preferences through your browser settings. Our platform does not respond to Do Not Track signals.
6. Your Rights
You have the right to access, correct, or delete your personal data. You may also request data portability or object to certain processing activities. To exercise these rights, contact our support team.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account termination, we retain data for a reasonable period to comply with legal obligations and resolve disputes.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
9. International Transfers
Your data may be processed in the United Arab Emirates and other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place for international data transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through email or a prominent notice on our platform. Your continued use after changes constitutes acceptance.
Questions about your data? Contact us
